Day 3 - Customer Service

Get Started: 

Today we begin investigating good customer service. 

This page will take you approximately 1 hour 15 minutes to complete. 

This page contains:

  • Two videos and a reading on customer services (30 minutes)
  • A reading with examples of excellent customer service (15 minutes)
  • An activity (30 minutes) 



Click here to advance to the first section.